Frequently Asked Questions
Everything you need to know about Cellular Transport Technology® and your order.
How does Liquid I.V. work?
Liquid I.V. utilizes Cellular Transport Technology (CTT)®, a specific ratio of potassium, sodium, and glucose that delivers water and other key nutrients directly to your bloodstream, hydrating you faster and more efficiently than water alone.
When is the best time to drink Liquid I.V.?
You can enjoy Liquid I.V. anytime you need a hydration boost. It is especially effective first thing in the morning, before and after exercise, while traveling, or when you are feeling under the weather.
What is your shipping policy?
We offer free standard shipping on all orders over $20 within the United States. Orders are typically processed within 1-2 business days and arrive within 3-7 business days.
Can I return my order if I am not satisfied?
We want you to love your hydration! If you are unsatisfied with your purchase, please contact our customer support team within 30 days of receiving your order to initiate a return or exchange.
Are your products gluten-free and vegan?
Yes, our core Hydration Multiplier products are gluten-free, soy-free, dairy-free, and vegan. We prioritize high-quality, non-GMO ingredients in all our formulas.
Do you offer a subscription service?
Yes! You can save 20% on every order and enjoy free shipping by signing up for our flexible subscription service. You can skip, pause, or cancel your shipments at any time through your account portal.